14165772674
Privacy Policy
Canada Grad Student Education Services
Effective Date: [January 1 2025 ]
At Canada Grad Student Education Services ("we," "us," or "our"), we are committed to protecting your privacy and ensuring that your personal data is handled responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and the General Data Protection Regulation (GDPR), where applicable.
1. Information We Collect
We collect and process personal data to provide educational services effectively. This may include:
Personal Identifiers: Name, email address, phone number, mailing address
Academic Information: University details, program of study, enrollment status
Payment Information: Billing details for services provided (processed securely)
Technical Data: IP address, browser type, and usage data when visiting our website
Communications: Emails, messages, and interactions with our support team
2. How We Use Your Information
We collect and use your data for the following purposes:
To provide and manage educational services
To communicate with you regarding your inquiries or services
To improve our services and website functionality
To comply with legal and regulatory requirements
To send marketing communications (with your consent, where required by law)
3. Legal Basis for Processing
Under GDPR, our legal basis for processing your data includes:
Consent: When you voluntarily provide information for specific purposes
Contractual Necessity: When processing is required to fulfill our service agreement
Legal Obligation: To comply with regulatory or legal obligations
Legitimate Interests: When necessary for improving services or fraud prevention
4. Data Sharing & Third-Party Disclosure
We do not sell or rent your personal information. However, we may share your data with:
Service Providers: Third-party partners who assist with payment processing, IT support, or communications (bound by confidentiality agreements)
Legal Authorities: When required by law or to protect our legal rights
Academic Institutions: If necessary for the provision of education-related services
5. International Data Transfers
If your data is transferred outside of Canada, we ensure appropriate safeguards, including Standard Contractual Clauses (SCCs) or other measures compliant with GDPR and PIPEDA.
6. Data Retention
We retain personal information only as long as necessary for the purposes outlined in this policy, or as required by law. Once data is no longer needed, it is securely deleted or anonymized.
7. Your Rights & Choices
You have the following rights concerning your personal data:
Access & Correction: Request access to or correction of your personal information
Withdrawal of Consent: Withdraw consent for marketing communications
Data Portability: Receive a copy of your data in a structured format
Erasure: Request deletion of your data under certain conditions
Objection & Restriction: Object to processing or request restricted processing
To exercise these rights, please contact us at [Insert Contact Email].
8. Security Measures
We implement technical and organizational measures to safeguard your data against unauthorized access, loss, or alteration. However, no system is entirely secure, and we encourage responsible data sharing.
9. Cookies & Tracking Technologies
Our website may use cookies and analytics tools to improve user experience. You can manage cookie preferences through your browser settings.
10. Contact Information
If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:
Canada Grad Student Education Services
dave@canadagrad.ca
416 577 2674
11. Updates to this Policy
We may update this Privacy Policy periodically. The latest version will always be available on our website, with the "Effective Date" reflecting the latest revision.
By using our services, you acknowledge and agree to this Privacy Policy.
Last Updated: January 1 2025